FAQs

Please browse our FAQs below. If you still have a query, we would be happy to help, please contact us.

Should I buy a Meribel Valley or a Three Valley pass?

If you have skied for more than one week it is recommended that you purchase a Three Valley pass to benefit from the fantastic ski area and to be able to visit the other valleys. The price difference between these passes is approximately 62 euros for six days

What is Carre Neige insurance and what does it cover me for?

Carre Neige insurance covers the cost of piste and off piste rescue and ambulance in the case of an emergency. For season 2024/25 the Carre Neige insurance is €3.30 per day.
However, we suggest that everyone should also have travel insurance to cover illness, injury & accidents. More details can be found on www.carreneige.com/en

Do we need photographs?

A recent photograph is only needed for anyone under 5 years old or over 75 years old. These passes must be obtained at the lift pass office with proof or age.

Are we eligible for a family pass?

To be eligible for a family pass you need a minimum of 1 adults and 2 children under 18 years old and up to 2 adults & 6 children under 18 years old. Family passes are for a minimum of 6 days.

I plan to ski on Saturday afternoon / morning, what pass should I purchase?

We strongly recommend that if you intend to ski/board on your arrival day that you buy a lift pass once you arrive in Meribel. This is simple to do and can be purchased at the lift pass office at La Chaudanne. A 1 day or 4 hour pass is available Please note these passes cannot be ordered on the Ski Cuisine booking system and you can only buy these in Meribel.

Can I upgrade to a 3 Valley pass during the week?

Unfortunately this is not possible, if you intend to ski the three valleys you need to buy this type of pass for the duration or buy daily passes but this works out more expensive in the long run.

Do I need to provide proof of age or ID?

To purchase any concessionary passes you need to show proof of age for under 5 years pass or over 75 years pass. The lift pass office will request this from you when you purchase your pass at La Chaudanne lift pass office.

What does a pedestrian pass cover?

The pedestrian (pietons) lift pass gives access to certain cable cars in the 3 Valleys, St Martin 2 chairlift and Tougnete 2 chairlift.
2024/25 season - 6 day 'pieton' pass is €89.50
If you want to by a lift ticket to visit the Folie Douce this is €13.50
These can be purchased at the lift pass office at La Chaudanne.

Am I eligible for a free pass?

Children eligible for a free lift pass must be under 5 years old, these passes need to be obtained at the lift pass office and proof of age is required

Can I make changes to my lift passes?

Once you have booked and paid for the passes changes are not possible through the system

I will be arriving in Meribel early on the Saturday and plan to ski that day, what are my options?

We recommend that if you plan to ski on the day of arrival that you buy a lift pass for that day only when you arrive. There are various options a 4 hour Three valley pass or a full day pass. We do not recommend that you pre order a 7 day lift pass for example as if you are delayed and unable to use the pass on your arrival day we are unable to refund any money. Therefore, the best option is to buy the pass of your choice on your arrival day and pre order via the Ski Cuisine booking system your weekly pass, commencing the day after your arrival in Meribel.

Do I need to make payment when booking ski passes?

Full payment is required when you make your ski pass booking. You will be directed to our secure payment portal 'Paybox' supplied by Credit Agricole. Payment must be made by credit or debit card (AMEX is not accepted)
Once your payment is approved you will receive confirmation by email.

If I have a query regarding my lift pass order who should I contact?

Please email any queries to our Meribel office:
skicuisine@wanadoo.fr