Please browse our FAQs below. If you still have a query, we would be happy to help, please contact us.

Should I buy a Meribel Valley or a Three Valley pass?

If you have skied for more than one week it is recommended that you purchase a Three Valley pass. The price difference between these passes is approximately 36 euros for six days

What is Carre Neige insurance and what does it cover me for?

Carre Neige insurance covers the cost of piste and off piste rescue and ambulance in the case of an emergency. For season 2020/21 the Carre Neige insurance is €3.00 per day.
However, we suggest that everyone should also have travel insurance to cover illness etc as the Carre Neige only covers winter sport related accidents. More details can be found on www.carreneige.com/en

Do we need photographs?

A recent photograph is only needed for anyone under 5 years old or over 75 years old, along with a copy of their passport to prove their date of birth. These must be emailed to skicuisine@wanadoo.fr

Are we eligible for a family pass?

To be eligible for a family pass you need a minimum of two adults and two children under 18. Family passes are for a minimum of 6 days.

I plan to ski on Saturday afternoon / morning, what pass should I purchase?

It is possible to buy a lift pass that is valid for 3 hours for the Meribel valley or 4 hours for the Three valleys. We strongly recommend that if you intend to ski/board on your arrival day that you buy this type of lift pass once you arrive in Meribel. This is simple to do and can be purchased at the lift pass office at La Chaudanne. Please note these passes cannot be ordered on the Ski Cuisine booking system and you can only buy these in Meribel.

Can I upgrade to a 3 Valley pass during the week?

It is possible to upgrade from a Meribel Valley to a 3 Valley pass on a daily basis. If you choose to do this you will need to take your lift pass to the lift pass office to do this and make the payment yourself. It is worth noting however that once you have upgraded twice, the cost is more than buying a 6 day Three Valley pass.

Do I need to provide proof of age or ID?

To purchase any concessionary passes we need to show proof of age. Therefore if you have ordered any of the following passes please follow it up with any email scan of your passport & a recent photo: Under 5yrs , Child 5-12yrs, Senior +65yrs, Senior +75yrs and all children on a Family Pass. Please email skicuisine@wanadoo.fr

What does a pedestrian pass cover?

The pedestrian (pietons) lift pass gives access to certain cable cars in the 3 Valleys, St Martin 2 chairlift and Tougnete 2 chairlift.
2020/21 season - 6 day 'pieton' pass is €77.50.
If you want to by a lift ticket to visit the Folie Douce this is €12.
These can be purchased at the lift pass office at La Chaudanne.

Am I eligible for a free pass?

A 3 euro administration fee is charged for 'free' lift passes. People eligible for a free lift pass must be over 75 or under 5. Remember that photographs are also required for this type of pass. Please email a recent photo and proof of age to skicuisine@wanadoo.fr

Am I eligible for a reduced rate pass?

Children under 12yrs and Adults 65+yrs are entitled to a reduced rate pass.
Full details of these concessions can be found on the table of lift pass prices.
Family passes- all members of the family are charged at the child rate.

Can I make changes to my lift passes?

Once you have booked and paid for the passes changes are not possible through the system.

I will be arriving in Meribel early on the Saturday and plan to ski that day, what are my options?

We recommend that if you plan to ski on the day of arrival that you buy a lift pass for that day only when you arrive. There are various options such as a 3 hour Meribel valley pass, a 4 hour Three valley pass or a full day pass. We do not recommend that you pre order a 7 day lift pass for example as if you are delayed and unable to use the pass on your arrival day we are unable to refund any money. Therefore, the best option is to buy the pass of your choice on your arrival day and pre order via the Ski Cuisine booking system your weekly pass, commencing the day after your arrival in Meribel.

Do I need to make payment when booking ski passes?

Full payment is required when you make your ski pass booking. You will be directed to our secure payment portal 'Paybox' supplied by Credit Agricole. Payment must be made by credit or debit card (AMEX is not accepted)
Once your payment is approved you will receive confirmation by email.

If I have a query regarding my lift pass order who should I contact?

Please email any queries to our Meribel office: